Contact Us
A real person reads every message.
We'd Love to Hear From You
Whether you're mid-way through a configuration and have a question, planning a project as a design professional, or just want to talk through an idea before you commit — reach out. A real person reads every message.
Customer Support
For questions about an order, the configurator, materials, delivery, or anything else:
Email: [support@casa360.in] Phone / WhatsApp: [Phone Number] Hours: [Monday–Saturday, 10:00 AM – 6:00 PM IST]
We aim to respond to all queries within [24 hours] on business days.
Trade & Professional Inquiries
Interior designer, architect, or property developer looking to work with Casa360 on a project or ongoing partnership? Our trade program is built for exactly this.
Email: [trade@casa360.in] Or register directly: Apply to the Casa Pro Program →
Visit Us
[Legal Entity Name] (Casa360) [Registered Office Address, Line 1] [Address Line 2, Jaipur, Rajasthan — PIN Code] India
[Note: only include this section if the address is a showroom/studio open to visitors. If it is a registered office only, relabel this section "Registered Office" and remove any visit-related language, to avoid implying walk-in access that doesn't exist.]
Press & Media
For press inquiries, brand assets, or interview requests:
Email: [press@casa360.in]
Follow Along
For behind-the-scenes craftsmanship, new collection drops, and design inspiration across Rivaayat, Shilara, and Mritika:
Grievance Officer
In accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023, complaints regarding your order, our Website, or how your personal information is handled may be directed to:
Grievance Officer: [Name] Designation: [Designation] Email: [grievance@casa360.in] Phone: [Phone Number] Address: [Registered Office Address, Jaipur, Rajasthan] Response Timeline: Acknowledged within 48 hours, resolved within 30 days.
Registered Business Details
Legal Entity Name: [Legal Entity Name] CIN / Business Registration No.: [Number] GSTIN: [Number]
Send us a message
Tell us about your project, order, or idea — we aim to respond within a business day.