Cookie Policy
Effective Date: [DD Month YYYY] Last Updated: [DD Month YYYY]
This Cookies Policy explains how [Legal Entity Name], doing business as Casa360 ("Casa360," "we," "us," or "our"), uses cookies and similar tracking technologies on casa360.in (the "Website"), across our brand pillars Rivaayat, Shilara, and Mritika. It should be read together with our Privacy Policy.
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device, remember your preferences and actions over time, and, in some cases, help us and third parties understand how the Website is used. We also use related technologies such as local storage and pixel tags, which this Policy refers to collectively as "cookies."
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These are essential for the Website to function and cannot be switched off. They enable core features such as:
- Keeping items in your cart as you browse
- Maintaining your logged-in session
- Remembering configurator selections as you move between steps
- Load-balancing and security functions
Because these cookies are essential, they are set regardless of cookie consent choices, in accordance with applicable guidance under the Information Technology Act, 2000 and the SPDI Rules, 2011.
2.2 Functional / Preference Cookies
These remember choices you make to improve your experience, such as:
- Light/dark theme preference
- Recently viewed products
- Saved or in-progress configurator specifications
- Store (Rivaayat / Shilara / Mritika) or region preference
2.3 Analytics / Performance Cookies
These help us understand how visitors use the Website, so we can identify and fix issues and improve the experience — for example:
- Pages visited, time on page, and navigation paths
- Configurator drop-off points and completion rates
- Device, browser, and approximate location (city/region level)
2.4 Marketing / Targeting Cookies
Used only where you consent, to:
- Measure the effectiveness of our marketing campaigns
- Show you relevant Casa360 content or offers on other platforms (retargeting)
- Limit how often you see the same advertisement
3. Illustrative Cookie Table
The table below is illustrative of the categories of cookies used on the Website. Exact cookie names depend on the specific analytics, marketing, and infrastructure tools in use at any given time, and will be kept current here as those integrations are finalised.
| Cookie / Storage Name (example) | Category | Purpose | Typical Duration |
|---|---|---|---|
casa_session_id | Strictly Necessary | Maintains your logged-in session | Session / [30 days] |
casa_cart_id | Strictly Necessary | Remembers items in your cart | [30 days] |
casa_theme_pref | Functional | Remembers light/dark mode choice | [1 year] |
casa_configurator_state | Functional | Saves in-progress configurator selections | [7 days] |
_ga, _gid (or equivalent analytics cookies) | Analytics | Measures site usage and performance | Up to [2 years] |
| Marketing/retargeting pixel cookies (e.g., ad-platform pixels) | Marketing | Enables personalised ads and retargeting, where consented | Up to [90 days] |
Note to internal team: this table must be updated with the actual cookie names and durations once the Website's analytics and marketing integrations are finalised and deployed — publishing placeholder cookie names as if they reflect live tracking would itself be a misleading disclosure.
4. Third-Party Cookies
Some cookies are placed by third parties who provide services on our behalf or are embedded within the Website, including:
- Payment gateways — to process transactions securely
- Analytics providers — to help us understand Website usage
- Marketing/advertising platforms — where you have consented to marketing cookies
- Embedded social content — where CasaConnect or product pages embed social media widgets or feeds
These third parties may set their own cookies subject to their own privacy and cookie policies, which we encourage you to review. We do not control these third-party cookies directly.
5. Managing Your Cookie Preferences
5.1 On Our Website
Where required by applicable law, we display a cookie consent banner when you first visit the Website, allowing you to:
- Accept all cookies
- Reject all non-essential cookies
- Customise your preferences by category (Functional, Analytics, Marketing)
You can change your preferences at any time via the "Cookie Settings" link in the Website footer. In line with our fair-practice commitments (see our Terms and Conditions), rejecting non-essential cookies is made no more difficult than accepting them — we do not use asymmetric choices, pre-ticked boxes, or misleading language to steer your consent.
5.2 Through Your Browser
Most browsers allow you to block or delete cookies through their settings. Because this varies by browser, please refer to your browser's help documentation for instructions. Note that blocking strictly necessary cookies may prevent core features of the Website — such as your cart or configurator session — from working correctly.
5.3 Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. As there is currently no uniform industry standard for interpreting DNT signals, our Website does not respond to them differently at this time; instead, we rely on the cookie consent choices described in Section 5.1.
6. How Long We Retain Cookie Data
Cookie lifespans vary by type, as shown in the table in Section 3. Analytics data derived from cookies is retained only as long as necessary for the purposes described in this Policy and our Privacy Policy, after which it is deleted or anonymised.
7. Children's Privacy
The Website is not directed at individuals under the age of 18, and we do not knowingly use cookies to collect information from children. See our Privacy Policy, Section 12, for more detail.
8. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies and technologies we use, or in applicable law. The "Last Updated" date above reflects the most recent revision. Material changes will be reflected in an updated cookie consent prompt where required.
9. Grievance Redressal / Contact Us
For questions about this Cookies Policy or to exercise choices around cookie-derived data, contact:
[Legal Entity Name] (Casa360) [Registered Address, Jaipur, Rajasthan, India] Email: [privacy@casa360.in]
Grievance Officer: [Name] · [grievance@casa360.in] · [Phone Number] · Response within 48 hours, resolution within 30 days.